The Kensington Watch

We carefully process and pack every order with love and attention to ensure it reaches you safely ♡

Dispatch Timeline

All orders are usually dispatched within 1–2 business days after order confirmation.

During launches, sales, festive periods, or high order volume days, dispatch may occasionally take slightly longer, but we always try our best to ship your order as soon as possible.

Estimated Delivery Timeline

• Delhi/NCR Orders: Usually delivered within 2–4 business days
• Outside Delhi Orders: Usually delivered within 4–7 business days
• Certain remote locations, especially in parts of South India, North-East India, and rural areas, may take up to 10 business days depending on courier service availability.

Please note that delivery timelines are estimates and may vary due to weather conditions, operational delays, public holidays, or courier-related issues beyond our control.

Incorrect Address / Contact Details

Customers are kindly requested to enter the correct:

• Shipping address
• Phone number
• PIN code

In case the parcel is returned back to us due to incorrect or incomplete address details, unreachable phone number, or failed delivery attempts from the customer’s side, the reshipping charges will need to be paid again for re-dispatching the parcel.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp (if applicable), so you can easily track your package.

Thank you for shopping with us and supporting our brand ♡